Recent Why SERVPRO Posts

Why We Are The Best Choice In New Orleans After A Water Loss

2/17/2020 (Permalink)

Our tenting technique being used to port away moisture Our technicians set up a specialized drying method known as “tenting” where plastic is used to capture the moisture.

Returning your New Orleans Home to Sanitary Conditions after Water Damage

Water Damage New Orleans

Returning to your home after a holiday away to find water in the property can be a traumatic experience. Among the most severe restoration cases, we deal with are those with contaminated water. Contamination can occur even when the original supply of water into the property is a clean one, such as a split pipe. The reason contamination occurs is because all types of water contain microbes, which are living organisms that can degrade water quality commonly referred to as stagnation. A large body of clean water, contamination category one, can degrade into category two or three in as little as seventy-two hours without care and attention.

We recommend that homeowners enlist professional water damage restoration services here in New Orleans when dealing with contamination in water. A category two contamination site requires demolition and removal of many items in the home to return it to a sanitary condition. Flooring, for example, requires the removal of carpet pads as well as the temporary removal of carpets themselves for cleaning in category two water damage emergencies. In category three water emergencies, the carpet itself must be replaced by SERVPRO technicians.

Other smaller areas of your home may require controlled demolitions. SERVPRO technicians can remove baseboards as well as the trim surrounding doors and windows. We may also need to assess drywall, which might be possible to salvage in some category two cases. One advantage of removing drywall is that it allows our technicians to expose materials that may otherwise be hidden by stairs, flooring, or wall bases.

Exposing materials inside walls can often lead to restoration rather than replace. By removing the physical barrier from the wall, cavities can often be dried out using equipment such as air-movers or dehumidification. Sometimes exposure to natural air currents can be beneficial in dissipating unpleasant odors as well as thoroughly drying insulation or other materials that have become wet. These steps can be an essential part of mitigating against secondary harm, such as malodor and mold growth.

Water degradation can make your home an unsafe environment. To return it to a sanitary condition, contact SERVPRO of The New Orleans Westbank at (504) 348-7526.

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How to Guide: Water Damage Remediation Essentials for Beginners in New Orleans

2/16/2020 (Permalink)

water leaking from a ceiling Responding quickly to water damage in your home can produce great results. Don't delay, contact SERVPRO right away.

Clear Understanding of Cleaning Agents That Helps Resolve Water Damage Incidents In New Orleans 

When water damage affects property, various challenges emerge, the main one being soiling of materials in the areas affected by the incident. The soiling can happen immediately the water spill occurs, or later as people interact with the wet areas, especially by walking around or moving items.

When cleaning areas affected by a water damage incident in New Orleans homes, the goal is to remove soils efficiently and fast, as well as to prevent immediate re-soiling. The use of detergents helps achieve these goals. However, detergents differ in many ways, so there is a need to choose the right one to get the desired results. Our SERVPRO technicians receive in-depth training on how soap and detergents work, so we are better placed to make choices to match the conditions at your loss site.

Regular soaps are made from a process that creates a reaction between animal fats, an alkali, and water, producing a hydrocarbon chain that dissolves other hydrocarbons such as grease and oil. However, some drawbacks can develop from a poorly managed cleaning process. For instance, if not rinsed properly, soap leaves a greasy residue that leads to faster re-soiling of cleaned areas. Our SERVPRO technicians spare no effort when rinsing areas cleaned with soap to minimize the chances of re-soiling.

When cleaning an area, factors such as the presence of mineral ions like magnesium or calcium in water can limit the effectiveness of the process. The ions combine with the cleaning agent forming scum, which stops the cleaning action. Our SERVPRO technicians overcome this challenge easily by using synthetic detergents, which have varied electrostatic states that limit the chances of scum formation. Alternatively, we also use water softeners, which limit the action of mineral ions in water, thus improving the cleaning process.

Cleaning is a crucial part of resolving water damage incidents. Call SERVPRO of The New Orleans Westbank at (504) 348-7526 to help. We're Faster To Any Size Disaster.

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Where Did the Water Leak in Your New Orleans Home Originate?

2/11/2020 (Permalink)

Flooring removed from water damaged bathroom A slow leaking pipe behind the wall caused water damage to this bathroom. We have the equipment to locate the source of the leak and dry your home.

New Orleans Property Needs Water Extraction from Mystery Source 

Water damage in a home is not always easy to pinpoint the origin point. The downside is that the situation continues to get worse until the source gets stopped.  

When a New Orleans home needed water extraction, the homeowner was unable to tell the SERVPRO techs where the water soaking the wall and carpet originated. The techs used their moisture detection equipment and determined the water came from a leaking shower pan in an upstairs bathroom that was running behind wallpaper and collecting in the carpet.  


The certified technicians have extensive training in diagnosing and rehabilitating properties and contents from all types of water damage using the teachings of The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), widely considered the gold standard for the restoration industry.  

Two Floors of Damage

Because the water loss encompassed two floors. The technicians performed extraction above and below. The homeowner brought in a plumber to repair the shower pan, which required removal. With it lifted out, the technicians set up drying equipment to ensure the area dried before the reinstallation of a new pan.  

Controlled Demolition is Part of Restoration

The sheetrock behind the wallpapered wall downstairs required removal along with the insulation as it was too damaged for restoration. SERVPRO technicians carefully scoped the carpet to determine the scale of the water loss and cut away the water-damaged carpet and padding for disposal as they found mold under the padding.  

Cleaning and Mold Treatment

Once the areas dried, SERVPRO techs used their professional-quality cleaners to leave the affected surfaces sanitized. The application of an antimicrobial sealant around the shower pan area, the opened wall cavity, and where the techs removed the carpet inhibited the return and growth of mold colonies before the homeowner had the repairs made.  

SERVPRO of The New Orleans Westbank at (504) 348-7526 is available 24/7 to handle water extraction in your home. With their equipment and expertise, they restore your property to its preloss condition, "Like it never even happened." 

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Repairing Water Damage in a New Orleans Home

2/10/2020 (Permalink)

Leaking Pipe Our SERVPRO teams are always available. Call us any time for service at (504) 348-7526.

Thorough Water Damage Restoration in Your New Orleans Home Can Prevent Further Damage

As many homeowners are aware, water damage can strike anywhere at any time. All it takes is a single 1/8" pipe leak to pour hundreds of gallons of water a day into your home. Worse still, this damage can even affect water-resistant materials like fiberglass insulation by reducing their effectiveness through long-term moisture exposure.

If your New Orleans residence has suffered water damage, certified SERVPRO technicians are ready to come to your home and mitigate disaster at a moment's notice. This experienced team has handled everything from appliance failures and pipe leaks to storm damage and flooding that has affected homes all across the community. SERVPRO is dedicated to restoring homes when feasible and working closely with homeowners and insurance adjusters to return homes to their preloss conditions. Many insurers have us at the top of their lists as preferred vendors.

SERVPRO's Dedication to Education

SERVPRO provides a wide variety of options for continual education on top of mandatory training and certification programs for staff, technicians, and franchise owners. E-learning modules are designed to be self-paced and comprehensive so that teams can expand their disaster mitigation knowledge more effectively. On top of that, real estate and insurance professionals can benefit from SERVPRO's credit and non-credit courses and seminars on disaster mitigation. By offering CE Continuing Education courses, we take pride in improving the experiences of our local communities.

How SERVPRO Removes Water Damage

If an exterior wall in your home suffered water damage, technicians could get straight to work on evaluating the extent of the damage with moisture assessment and measurement tools like infrared cameras and hygrometers. Once a plan of action is established, these experts can drill holes or make small cutouts to facilitate ventilation. Depending on the placement of the pipe leak, holes may need to be drilled in the ceiling, or ventilation may need to be implemented in the flooring to address saturated subfloors. 

Materials like water affected insulation can be removed with specialized vacuums and dried separately from the structure. Fiberglass can often be restored with careful drying and cleanup, but organic insulation solutions like cellulose and cotton may require disposal due to mold or other contaminants. The economic feasibility of restoring or replacing is of prime consideration.

SERVPRO of New Orleans Westbank wants to keep your home looking, "Like it never even happened." When a spill or a disaster strikes your home, call (504) 348-7526 today.

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Hey, New Orleans Homeowner! Need Help with Flood Damage Cleanup and Restoration? SERVPRO Is Ready to Help!

12/11/2019 (Permalink)

SERVPRO green van parked at job-sit New Orleans Businesses and Homes Benefit from SERVPRO's Fast Response Time and Advanced Equipment to Mitigate Flood Damage

SERVPRO Removes Flood Damage in New Orleans Fast

While there are many precautions in place to protect against flooding in Louisiana, homeowners still have to observe precautions and stay prepared in case of levee breaks and other disasters that can exacerbate floods. Something as simple as clogged gutters can redirect water under your foundation, which can cause damage that requires thousands of dollars to repair.

If clogged gutters or other structural issues lead to circumstances that cause flood damage in your New Orleans home, SERVPRO technicians are available day and night to address the disaster. This IICRC-certified firm is dedicated to providing homeowners with service that puts restoration and safety first to restore your home to a preloss condition whenever possible. SERVPRO technicians and franchise owners alike receive extensive education and certification to ensure that your disaster cleanup is done to code and per the needs of property owners and insurance adjusters.

Service Dedicated to Saving Homes
Your local SERVPRO is happy to be working with first responders in Louisiana and sponsors the annual First Responder Bowl to show gratitude for their services throughout the year. This firm is also a member of the Blue Goose Association, which serves New Orleans by providing aid to parts of the community through volunteer work and monetary contribution. This SERVPRO franchise also operates an emergency rapid response unit for victims of extreme weather events. This group includes project managers and crew chiefs who have 30 years of accumulated experience.

How SERVPRO Can Help
There are several steps technicians follow every time flooding occurs to ensure that they meet the standards expected of them and that all cleanup follows national and local codes. These steps include:

Technicians use a variety of moisture measurement materials, including Thermo hygrometers, infrared cameras, and penetrating and non-penetrating moisture sensors to evaluate the extent of damage and formulate a plan of action.

 SERVPRO can utilize both back-mounted extractors, and large truck-mounted and trash pumps to remove large quantities of water quickly and prepare flood-affected homes for thorough cleaning and drying.

This team uses EPA-registered, OSHA-approved antimicrobial cleaners to exterminate bacteria, mold, and other risks that can come from debris accumulation during floods.

Technicians can set up centrifugal air movers and industrial-grade dehumidifiers to pull moisture off of surfaces and eliminate it from a residence. This is often done in conjunction with controlled demolitions to remove soaked contents and building materials from the affected structure.

SERVPRO works hard to clean up your residence and make repairs with the consent of property owners and insurance adjusters, cooperating with licensed subcontractors as necessary to restore homes.

SERVPRO of The New Orleans Westbank can ensure that your home looks, "Like it never even happened." You can call (504) 348-7526 for cleanup at any time of the day or night.

After A Disaster In Your New Orleans Home, You Need To Call The Professionals At SERVPRO!

7/18/2019 (Permalink)

Contact us at (504) 348-7526, and we will make your home disaster “Like it never even happened.”

How SERVPRO Helps New Orleans Homeowners Bounce Back From Disaster Through Restoration Services

New Orleans homeowners know damage from fire, water, mold, and storms is a year-round threat. While there are appropriate measures property owners take to diminish the danger from fire and internal water loss issues such as pipe breaks and appliance failures, there is little that can be done to stop potential damage from hurricanes and flash flooding once the groundwater enters the home. None of those issues should be self-cleanup events; it is imperative to involve professional measures to ensure additional damages do not arise from foul odors or mold, requiring a further cost to mitigate.

The two most common rooms in New Orleans homes with water damage are the kitchen and bathroom. Anywhere there are supply lines, water pipes, or appliances that use water such as your washing machine or dishwasher, the potential to need water cleanup exists.

SERVPRO team members undergo extensive training to become certified as Water Restoration Technicians. This knowledge gives them the expertise to apply the correct equipment and techniques to lessen water loss for property owners. We spend extra time using our portable pumps, weighted extraction wands to remove as much excess moisture as possible from all affected areas, including within the walls and under floors. This action assists in lowering the drying time and the less time building materials and possession spend exposed to water, the higher the chance for recovery through restoration.

Wet carpeting and rugs, in many cases, have restoration potential with the assistance of our Carpet Cleaning Technicians. We have equipment such as weighted extraction wands to push water out of carpet and padding and specialized drying techniques that save the cost of replacement through our restoration services.

Using our air movers, we dry wet areas quickly. Then follow up with a thorough hand cleaning using our professional-grade disinfectant and antimicrobial solutions to eliminate the stale odors water damage sometimes leaves behind.

When fire damage happens in a New Orleans property, there are different levels of challenges for our technicians to address depending on the kind of fire. Scorching fires tend to leave a dry powdery residue that is not difficult to clean up, but the tradeoff is there is often more damage due to the high temperatures of the fire. When substances with plastic and rubber compositions burn, the temperatures are lower, and they leave behind thick residues that smear easily and require careful washing to prevent other damage such as driving in the soot into surfaces from improper cleaning.

SERVPRO Fire & Smoke Damage Restoration Technicians know there are cases where the best outcome that can occur from a fire is to get the property ready for reconstruction after the completion of fire cleanup efforts. Our training includes controlled demolition techniques for safely cutting away charred building materials and leaving undamaged sheetrock and wood behind for mitigation and prep for rebuilding the structure.

Once fire debris removal occurs, and we have completed any drying and air quality improvements such as running air scrubbers to capture airborne soot particles, we move on to odor control. Smoke damage is equal parts unpleasant and unhealthy to reside with and should have professional fire damage cleanup. As hot air expands during a fire, it can drive soot into porous objects that no amount of surface cleaning helps, only specialized equipment eradicates these deeply rooted odors.

Our technicians have multiple options when it comes to fire odor removal in a home. We have gel pellets that overtake bad odors and robust applications such as hydroxyl generators that utilize the power of UV rays to destroy odor-causing particles at the molecular level.

Using the term mold removal in New Orleans homes is inaccurate. Mold occurs naturally, and full removal of all airborne spores is not possible. However, the conditions that cause the spores to germinate and turn into colonies require addressing, so the infestations do not reoccur in the future. Our technicians determine the cause and give the homeowner recommendations for repairs needed to halt situations such as inadequate ventilation trapping humid air or a slow leak feeding mold colonies.

In many cases, mold odor is the first clue there is a problem in a home. Our Applied Microbial Remediation Technicians can reduce the effects of mold in a home to near-zero through our proprietary methods. We use containment techniques to stop the spread of spores during remediation and then follow up with thorough cleaning using HEPA filtration. After the removal and cleaning of the colonies, we clean surfaces with our antimicrobial solutions and apply a sealer over areas when needed to ensure the spores do not set up home again.

Storm damage is something New Orleans homeowners know comes with living in this area of Louisiana. Statistics show hurricanes make landfall in this area every 2.8 years on average. With these massive storms come flooding, high winds, and property damage.

When homeowners call SERVPRO to mitigate flood damage in a home, we arrive as quickly as possible to remove water from the house. If the home has flooded from groundwater, we ask that the residents do not come into contact with the water as you do not know what is in it until the completion of water testing for contaminants and toxins. In flooding situations, there is nowhere for the water to drain off to when the storm drains are over capacity, and when permissible, we port away water to the sewer system during flood water removal.

We have a lot of different water extraction equipment to give homeowners the best chance for saving as much of their home and contents as possible through speedy flood cleanup. Some standard equipment we use:

    •    Submersible pumps that work in deep water situations to perform water extraction quickly.
    •    Portable pumps allow multiple technicians to remove water at once.
    •    Truck-mounted units remove thousands of gallons of water from residential or commercial properties.
    •    Rovers are ride-on machines that use the weight of the technician to push water out of carpeting and other areas for fast extraction.

We tarp over damaged roofing or windows as needed during mitigation from storm or wind damage. Carpeting and furnishings may have restoration potential depending on the type of water loss they have incurred. Groundwater carries a rating as a category three biohazard, and the restoration of saturated carpeting to sanitary conditions suitable for use in a home is not possible. Other types of storm damage to the carpet and upholstered furniture may have restoration potential on a case-by-case basis. After thoroughly drying, we clean and disinfect the property, so it has hygienic levels for habitation.

Why SERVPRO? Our technicians undergo intensive training and continue their education as the restoration services industry evolves with new technology and procedures. We work with both homeowners and adjusters to make the insurance claims process less stressful and provide our Contents Claims Inventory System to document the restoration process step by step with detailed reports and photographs.

The SERVPRO of The New Orleans Westbank emergency response team is available to assist you 24/7 with any needed restoration services caused by damage from fire, water, mold, or storm. Contact us at (504) 348-7526, and we will make your home disaster “Like it never even happened.”

Our Specialists Explain Our Method For Restoring Your Hardwood Floors In New Orleans

4/16/2019 (Permalink)

If you ever suffer from wet hardwood floors after a water leak, call SERVPRO at (504) 348-7526 24 hours a day and seven days a week.

Water Removal Technicians In New Orleans Explain Hardwood Floor Restoration Methods

If moisture ever gets into your New Orleans home, it usually will head directly to your floor. During most water removal projects, the floor is a major area where restoration work gets completed. Once moisture starts to spread, it can soak deep into materials that are porous and ones that are not as permeable such as hardwood floors. Wooden floors are made to repel moisture, but if the situation is severe, the flooring materials can get saturated. Any time you notice that your floor gets wet, it is a good idea to call in a professional water removal company such as SERVPRO.

Problems like saturated hardwood floors require professional attention to be saved. If water removal inside your New Orleans residence is not conducted right away, several issues can occur over time. Our SERVPRO technicians provide fast, 24/7 service to any building in our region. Our technicians are located nearby allowing us to arrive at your house quickly after you notify us.

Our highly trained team at SERVPRO is IICRC certified and experienced in restoring moisture-related damage in many different scenarios. Our technicians are trained to utilize specialized equipment to mitigate structural issues. Our experience allows us to choose the best techniques and methods during your specific restoration project.

We also utilize a wide array of advanced technology to help us get the job done in a sufficient period. For example, when working with wet hardwood floors, we take extra measures to remove moisture from the flooring materials quickly. In minor situations, we can dry out wooden floors by setting up air movers and dehumidifiers in the affected area. If the water has soaked deeply into the floor, then we can utilize hardwood floor drying mats to push air deep into the wooden flooring.

Drying out wood floors promptly can prevent them from cupping or buckling. If you ever suffer from wet hardwood floors after a water leak, call SERVPRO of The New Orleans Westbank at (504) 348-7526 24 hours a day and seven days a week.

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The Solution To Your Water Damage Issue In Your New Orleans Home Is Our Crew At SERVPRO!

3/26/2019 (Permalink)

Water damage is a New Orleans homeowner's worst nightmare.

Speed And Quality Are Why SERVPRO Is The Solution To Water Damage Mitigation In New Orleans

New Orleans water losses must be addressed immediately, preventing homeowners from taking a leisurely approach to choosing a contractor. Within 24 to 48 hours, unmitigated moisture can encourage significant mold colony growth. The porous, cellulose-based building materials common in modern construction absorb water readily and deteriorate fast, why our rapid response is critical to delivering success under challenging circumstances.

Water damage is a New Orleans homeowner's worst nightmare. Our humid climate, season storms, and presence of fresh or seawater from all sides increase the risk of accelerated damage from any water loss. Impressively fast response times, highly-qualified technicians, and the most up to date equipment is why we get the call when water intrudes.

From the moment we arrive you see why SERVPRO is a water mitigation industry leader. Our crew lead assesses the scenario with an experienced and practical eye, swiftly devising a plan that our crew implements fast. There is no wait for necessary equipment as our service vehicles are stocked with the pumps and wanted water extractors needed. IICRC-trained technicians use technologically advanced thermal scanners and moisture meters to locate hidden water and establish baseline levels for the drying efforts to come.

Once we extract all standing water, our crew creates a perimeter of air movers, heaters, and dehumidifiers to pull absorbed moisture out of porous building materials. Wetness moves to the dry, warmer air and is then absorbed or condensed for permanent removal via our desiccant or evaporative dehumidifiers. As the process continues our highly-qualified technicians adjust the positioning of the equipment for efficiency. The dedication our employees brings to each job is why SERVPRO projects start up fast, run smoothly, and cross the finish line successfully.

As the moisture levels normalize we check for any signs of mold growth and use EPA registered antimicrobials to sanitize the affected area to inhibit any future infestation. Clean, dry, and sanitized is our goal to welcome you back “Like it never even happened.” After our employees wrap up the job, you understand why SERVPRO is the go-to restoration company for your community.

Customer satisfaction with response times and results is why SERVPRO of The New Orleans Westbank should be on your speed dial. Call our crew at (504) 348-7526.

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SERVPRO Provides to New Orleans Property Owners Biohazardous Cleanups and Restorations

3/24/2019 (Permalink)

Sewer Backup in New Orleans? Call SERVPRO for a Safe Cleanup and Restoration

How To Handle Cleaning Up After a Sewer Backup in New Orleans

Water damage is challenging enough when you are dealing with a burst or broken pipe, but it gets even more challenging when you are grappling with a sewer backup. Black Water requires special methods for a safe and secure cleanup.

Cleaning up after a flooded toilet or another major sewer malfunction in New Orleans, LA means not only drying the area and cleaning the affected home furnishings and belongings but also disinfecting all the affected areas. That’s why it is essential to work with a professional sewer cleanup service like SERVPRO that has the tools to handle the job.

Discovering the Problem

1. Turn off the water to the toilet or other appliance affected by the sewage backup.
2. Contact the cleanup service and your insurance carrier.
3. Keep pets and kids clear of the affected areas.
4. Contact repair services to fix the cause of the backup.

Any cleanup that requires thorough disinfection as part of its process presents a strong risk to well-being from unprotected exposure. We advise that you make sure to minimize any human exposure to the affected areas of your home until after you have gotten professional help with sewer cleanup following the accident. Our SERVPRO crew dons PPE personal protective equipment before we begin the treatment.

Using Sewer Backup Cleaning Specialists

Water damage and restoration companies carry certifications that tell you what kinds of emergencies they are certified to handle. When you are dealing with a flooded toilet or a sewer that has backed up, you need to find a company whose employees are certified to deal with sewage and other biohazards. That way, you know they can apply the proper disinfectant cleaning protocols during your cleanup.

Repairing Your Plumbing

You may need to line up a plumbing service in addition to your cleaning service, but not always. If you do need a plumber, make sure you let the cleaning crew finish, so any contaminated areas are disinfected. When sewer cleanup goes first, the repair can be completed more quickly and efficiently.

Consider SERVPRO of The New Orleans Westbank as a local company that can make you feel "Like it never even happened." (504) 348-7526

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Leave New Orleans Fire and Smoke Cleanup and Restoration to SERVPRO

3/24/2019 (Permalink)

Call SERVPRO for Your New Orleans House Fire, We Can Help

How to Restore Your Home After Fire Damage in New Orleans

Facing fire damage can be an incredibly intense experience. The chances are that you have a lot of emotions surrounding the fire in your home or fire in your business. You might feel angry, frustrated, or even scared. These emotions are a natural part of recovering from a fire in your business or your home.

Many adults experience smoke damage, soot damage, and commercial fire damage to their New Orleans properties, but aren't quite sure what to do after the fire is over. After all, how can you know what to do in a situation like this? Most people do not typically discuss your options for fire damage restoration, but there are a few things you can do to restore your home after it's been damaged by a fire. Before you board up your property, we suggest you call SERVPRO, this is what you need to know.

First off, understand that fire damage restoration can take time. When you're working on fire cleanup, it's important that you have patience. Fire damage restoration isn't going to happen overnight. It shouldn't. When you have a fire in your home or a fire in your business, you need to make sure you have proper fire damage restoration performed by a restoration company who understands exactly what it takes to repair a damaged building that has experienced fire damage, soot damage, or smoke damage. Before you board up your house or board up your building, make sure you take a deep breath and calmly assess the situation. Do you really want to board up your property? Alternatively, do you want to contact a restoration company who can help restore your property to its former glory? A little bit of patience can go a long way. Start thinking about SERVPRO.

It's also important that you understand the impact fire damage can have on your property. After you experience a fire in your home or a fire in your business, you can likely see visible soot damage or smoke damage. This can appear as yellow stains on your walls. You may even notice a strong smoke smell as a result of the smoke damage to your property. The right fire cleanup will be able to help you restore your home to its former appearance, but you need to seek help from a restoration company as quickly as possible. A smoke smell and commercial fire damage aren't things you want to deal with on your own. Fire damage can impact the way your home looks visually, but it can also impact the structure of your home. This is another reason you need help with fire cleanup after commercial fire damage.

Finally, understand that the right restoration company can help you save the foundation and structure of your home or building. Commercial fire damage that includes soot damage or a smoke odor can be an incredibly overwhelming experience. Even after the fire has been put out, even experiencing the smoke smell can bring back memories of the fire. SERVPRO provides advanced equipment for the elimination of malodors. Some individuals can suffer from Phantosmia, the apparent lingering odors when none exist.

The right company will be able to assess the damage and help you create a plan for moving forward with everything you're dealing with. All you have to do is pick up the phone and reach out to SERVPRO of The New Orleans Westbank. (504) 348-7526

Local information for residents about our city, here

Flooding, New Orleans Commercial Building Content Cleaning, and Help from SERVPRO

3/24/2019 (Permalink)

Don't Duck getting Your New Orleans Office Cleaned and Dried--Save Your Equipment and Records by Calling SERVPRO

Stormwater Removal and Restoring Businesses in New Orleans

Once the flood waters that invaded your commercial building have been extracted, it’s time to see which of your belongings and building contents can be salvaged and which will have to be thrown away and replaced.

With items that require discarding during content cleaning, insurance companies in New Orleans, LA might be able to help with damage caused by Black Water. SERVPRO can also help with the claims paperwork to lessen your burden during this stressful time.


All food in metal cans or retort pouches can most likely be safe to consume if they’re undamaged. Before opening them, be sure to wash, rinse and disinfect items. Regarding utensils, anything made of wood that was exposed to flood water will need to be thrown out. Anything metal can be washed off and sanitized. We provide specific disinfectants to kill pathogens and microbes.

Furnishings and Carpets

Since carpets are porous, it’s best you go ahead and throw them out if they’re flooded since they can easily attract mold and mildew. Anything else you have in your building that’s porous should probably be thrown out. Carpets and rugs that are a little damp might be salvageable, but you’ll want to have them professionally cleaned. Upholstered furniture soaked through with flood water should be thrown out during content cleaning. SERVPRO recommends that all porous materials like sheetrock be partially demolished and removed. We always remove carpets exposed to Black Water; this also speeds up the drying process.


Some electronics that might need to be restored include:

DVD players
Television sets
That being said, it’s essential you act as quickly as possible when it comes to restoring electronics. You’ll also want to refrain from using your electronics until they can be looked over by a professional technician.

Work With Your Insurance Agent

No matter, if you’re dealing with porous or nonporous items, electronics or furniture, all contents, should be noted and reported to your insurance company. Items you had to throw out might be covered, and there are likely other ways your insurance carrier can help get you back in business. Your insurance adjuster and your SERVPRO supervisor can work out equitable details.

Time is of the essence when it comes to content cleaning after a flood. Work with the experts from SERVPRO of The New Orleans Westbank to mitigate black water damage and reduce financial fallout. We can help 24/7 by calling (504) 348-7526.

Here is the City of New Orleans Website

How Smoke from Fire Damage in Slidell Can Affect your Electronics

3/22/2019 (Permalink)

If smoke has damaged your electronics, contact SERVPRO for help restoring them.

Get Your Electronics Cleaned After a Fire

House fires can damage many different things, from clothing and bedding to important papers and documents. Fire cleanup services can go a long way toward helping your New Orleans, LA, family recover from the aftermath of a fire. These services can be essential because they can help restore your most important items to good working order.

When it comes to fire damage electronics in your Slidell home, there are three crucial points to keep in mind:

• Smoke can damage electronics.
• Cleaning electronics should be part of the cleanup process.
• Professional restoration services can help restore them.

Smoke Can Harm Electronics

Electronics are frequently damaged in fires as a result of the smoke. Smoke damage has the potential to disrupt electronics due to the accumulation of fine particulate matter that makes up smoke. All this particulate matter can disrupt tiny moving parts as well as the connections between different wires and components. Smoke damage remediation can be part of your family’s recovery following the experience of a house fire.

Important Devices Can Be Rescued

Your household probably depends on a variety of electronic devices to keep it running smoothly. This can include kitchen appliances, entertainment devices, communication devices, cleaning appliances, and security devices. You may not even realize just how many electronic items are used in your household until it comes time to assess their damage. Working with an experienced team of professional fire remediation service providers can be an excellent way to recover the function of potentially most electronics. Having your electronics working again may help your family return to your normal routine after fire cleanup with even greater speed.

Getting Back to Normal

Smoke can be quite dangerous to electronics because it can prevent them from working correctly, and in some cases, can lead to further problems.

After a fire in New Orleans, you can work with the professional fire cleanup services provided by SERVPRO of The New Orleans Westbank to recover your electronics’ functionality. Call us 24/7 at (504) 348-7526.

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Why SERVPRO is the Trusted Choice to Remediate Your Water Damaged New Orleans Property

12/7/2018 (Permalink)

Because of its location and environment, New Orleans home owners often experience the effects of water damage.

Experience to Handle Widespread Water Damage in New Orleans Homes

From appliance failure to plumbing supply line breaks, loss incidents and the harmful effects of water on your New Orleans property requires experience and dedication to overcome. Even with smaller-scale incidents, entirely removing the moisture is a challenge that many homeowners do not get prepared to face. Instead, they rely on the expertise and advanced equipment available to our franchise to help make the situation “Like it never even happened.”

Our technicians can understand how water damage can affect your New Orleans property, communicate with you to determine what matters most to you, and prioritize our efforts to protect these items and areas. We have effective mitigation strategies to preserve the contents of your property and limit the amount of degradation that construction elements like carpeting and flooring materials, drywall, furniture, and other areas experience when they become saturated.

There is a finite timeline that exists to salvage affected construction materials that have become saturated by the source of the water loss incident in your home. This timeline is what makes our emergency response to your situation so critical, as we can have our experienced technicians in route to your address a short time after you call, no matter what time of the day the disaster occurs.

With the advanced equipment available to our SERVPRO professionals, we can work to remove the excess moisture and dampness affecting your property fast. Our air movers force highly-heated air through saturated materials to vaporize the dampness and force that moisture into the environment. Our dehumidification equipment collects this moisture in a tray to get emptied or sends it directly out of the property via a discharge hose.

Water damage affects many homeowners throughout their home’s lifespan, but knowing how to resolve these situations effectively can prevent costly reconstruction and even prevent mold growth and other harmful scenarios. Our SERVPRO of The New Orleans Westbank water restoration specialists are available 24/7 to provide the full measure of our extensive training and experience to restore your home fast. Give us a call today at (504) 348-7526.

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