Recent Posts

There Was Only A Small Amount of Fire Damage In My New Orleans Home – Do I Really Need Professional Help?

9/17/2021 (Permalink)

Room with fire damage The situation can feel quite overwhelming when your home is affected by fire damage. Contact SERVPRO for effective remediation services.

Soot Damage from Even Small Fires Can Cause Big Damage 

When most people picture a house fire in New Orleans, they think of a home that gets destroyed. But more commonly, small fires occur in a home that can seem minor but still need professional care.

We put the fire out quickly, and it seems like a quick cleanup is all that is needed?

Kitchen fires and fires from faulty appliances and outlets occur more frequently than most people realize. They are often put out quickly and leave little damage, or so it seems. Your paint may not peel, and it may look like no physical damage has occurred. The only thing you see is some soot on items in the room. The fire damage in your New Orleans home may only be from smoke damage but can be extensive even when you cannot see it. Here’s what you should know about soot:

  • Soot is smoke that has settled onto surfaces.
  • It can cause hidden damage.
  • Its tiny particles can quickly spread.
  • It produces an acidic film that can cause worse problems when in contact with skin.
  • Specific chemicals are needed to neutralize soot.
  • If not addressed, it can eat away the material it covers.
  • Causes odors.

Cleaning Up Smoke Damaged Rooms

Because of how soot can get into everything from furniture covers to the corners of the ceiling, you need a professional fire damage company that knows how to do the proper cleaning. SERVPRO’s fire and smoke restoration technicians (FSRT) attack the situation with experience and the best tools. The techs use equipment such as dry sponges, HEPA vacuums, and potent cleaning agents to restore your home to preloss condition.

Contact SERVPRO of The New Orleans Westbank at (504) 348-7526 for quality fire damage service that is Faster to Any Size Disaster.

New Orleans Residents Know that Acting Quickly After Flood Damage is Crucial

9/6/2021 (Permalink)

Flood waters by home Storms can bring floodwater and storm damage. The professionals at SERVPRO are always on call to handle your water damage restoration needs.

SERVPRO Provides Flood Damage Restoration Services to New Orleans Homeowners

Flood damage is not new to New Orleans, but it is always disruptive to its residents. Memories of terrible storms are enough to make all homeowners jump into action as soon as basement flooding cleanup and water removal services are in order. Rather than attempt a do-it-yourself solution, relying on a professionally trained team helps minimize the loss associated with stormwater in your home.

In New Orleans, the premier flood damage restoration team is SERVPRO, and it is ready to help as soon as you need us. Like you, we understand the perils of delaying water damage repairs, which is why we engage in the water damage remediation process as soon as you call us. Equipped with the latest equipment and technology in our industry, we arrive at your home ready to tackle jobs of all sizes. As you will discover, our team provides services beyond water extraction, including some of the following-

  • Documentation of the restoration process and any move-out services. As needed, we are happy to assist in the insurance claim process and coordination with other contractors needing to work in the home.
  • Specialty drying solutions for irreplaceable items such as pictures, electronics, and documents. Occasionally we take those off site for specialized services that can help preserve your most valuable possessions.
  • Drywall replacement, an inspection of ventilation ducts, and disinfecting of your home are part of our process. These steps add a layer of protection against the growth and spread of mold, which is not uncommon after flood damage.

People in New Orleans can count on SERVPRO of The New Orleans Westbank for help. Call us at (504) 348-7526 following any flooding event, and let us put our expertise to work for you. Our goal is to restore your home to pre-flooding conditions so life may go on as usual.

SERVPRO Wants To Remove Mold From Your New Orleans Home

8/19/2021 (Permalink)

Mold on wall SERVPRO will get to the root of your mold problem and work to eliminate and prevent further growth. Call us today for assistance.

Why SERVPRO for Mold Remediation in New Orleans

Mold occurs naturally as one of the aspects that help in the decomposition of organic matter. Despite this, mold development inside or outside your structure is not a good thing because it helps nature break down matter in the same way it can damage your structure. Once you notice signs of an infestation in your New Orleans property, you should begin the remediation process immediately. 

Early removal is the most effective step when doing mold remediation in New Orleans. However, this is easier said than done because mold develops in hidden areas such as crawlspaces, wall cavities, and attics. By the time you notice early signs, the infestation is already developed. We have certified Applied Microbial Remediation Technicians (AMRT) at SERVPRO who inspect your property to establish the extent of the infestation and come up with the correct response plan. We also check the amount of moisture saturation in the building to help combat future infestations. 

Mold Inspections, Remediations, and Removal

Cleaning mold debris is an essential step in the remediation process. Such debris is not only unsightly but might retain moisture sparking future growth. Cleaning is usually useful when the contamination is light or affects non-porous materials such as glass, metal, and plastics. In cases of extensive contamination affecting porous materials such as drywall, insulation, carpeting, and fabrics, removing the affected material is usually more effective. Our SERVPRO technicians rely on different resources to clean affected areas. We can HEPA vacuum the areas to remove loose debris or damp wipe with professional cleaning agents with antimicrobial properties. 

While removing mold residues and affected materials, spores and other loose debris are released into the air. Care is, therefore, necessary to avoid spreading this debris because it can cause problems in other unaffected parts of the property or complicate the cleanup process unnecessarily. Our SERVPRO technicians control this in different ways. For example, using plastic sheets, we create containment barriers and establish "clean rooms," which prevent debris from spreading. We can also establish negative air pressure in the affected area to eliminate residues from the air. 

Mold remediation is effective when done correctly. Call SERVPRO of The New Orleans Westbank at (504) 348-7526 to restore your property. We're Faster To Any Size Disaster.

How to Tackle Water Damage in Your New Orleans Home

8/13/2021 (Permalink)

SERVPRO Equipment cleaning carpet SERVPRO understands how serious water can damage the carpeting in your home, Call us for assistance with water removal.

Protecting the Carpets in Your Water-Damaged New Orleans Home

While you have no control over the spread of water damages throughout your New Orleans home, you can plan to reach out to professional restorers that have the equipment and expertise to help. Our team has state-of-the-art equipment that can remove moisture and dampness from saturated elements and materials, often preserving them from demolition and necessary replacement. This effective mitigation and restoration in an emergency begin with a homeowner who quickly reaches out to our professionals. 

Protecting areas like your carpeting can be a priority when facing water damage in your New Orleans home. Many homeowners have invested a great deal of money into the installation and upkeep of the carpets in their home, and widespread irreparable damage can prove a costly and often unnecessary expense. Our SERVPRO technicians can focus our mitigation efforts on drying out saturated carpets to save our customers money and time with our fast response in emergencies. 

Water Removal Equipment

From the time our technicians first arrive at your home, we begin our assessment of the damage with thermal imagery and moisture detection. While the source of the water damage has likely been shut off by this point, assessing the point of this damage and repairing it when necessary is an essential step to ensuring that mitigation and restoration work is effective. Protecting your carpets often begins with the use of our weighted extraction system. This remote-controlled ROVER forces moisture from the carpet and subflooring to the surface for extraction by the high-powered onboard vacuum. 

Once most of this moisture and dampness has gotten removed through weighted extraction, our SERVPRO professionals can float the carpets to ensure that they get dried thoroughly. This process involves uninstalling this flooring from the room's edges and setting up our air movers to run between the carpet and the subflooring. Once the area gets dried, we can use our premier carpet cleaning equipment to provide a polished finished product. 

While many steps make up the restoration of your water damaged home, these processes cannot begin without reaching out to our certified professionals. You can reach our SERVPRO of The New Orleans Westbank rapid response team 24/7 at (504) 348-7526.

How Do New Orleans Homeowners Salvage Documents After Flood Damage?

8/4/2021 (Permalink)

Box in flood water Storms can bring flooding and water damage. The professionals at SERVPRO are always on call to handle your water damage restoration needs.

SERVPRO Restores Documents and Other

Flood damage can wreak havoc on all kinds of materials, from sheetrock and wall supports to documents and electronics. Worse still, floodwater exposure brings more than just water damage and mold risk into a New Orleans home. It can also invite in pests, chemical runoff, and debris that requires professional cleanup.

SERVPRO technicians address New Orleans flood damage concerns 24 hours a day, seven days a week, per Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards. This firm aims to return flooded properties to a pre-disaster state.

How New Orleans Flood-Damaged Document Restoration Works

When flooding affects a home office, study, or other areas of a New Orleans home with important papers, it can be stressful to consider what needs replacing. However, SERVPRO can preserve important documents in several different ways, such as:

  • Careful air-drying after light moisture exposure
  • Dehumidification with a commercial-grade dehumidifier
  • Freezer drying and vacuum freeze-drying
  • Vacuum thermal drying

Documents damaged by water maintain some permanent damage, but further destruction can be prevented by freezing documents in an approved SERVPRO warehouse. The team can also take photos and scans of documents and store them digitally for property owners to access via cloud storage. SERVPRO inventory logs also keep track of papers taken in for restoration during a pack-out.

Homeowners can contact SERVPRO of The New Orleans Westbank at (504) 348-7526 to find out how We’re Faster To Any Size Disaster.

How Professionals Remove Water From Your New Orleans Property

7/22/2021 (Permalink)

"Water extraction tools" SERVPRO has the tools and equipment it takes to get your property back in order after water damage.

Professional Water Removal for New Orleans Homes

For a New Orleans home to flood, it does not need a levee to break or even for it to rain. Many water issues can come from innocuous sources like a split water hose to a dishwasher or when a shut-off valve fails to perform as designed.  

In each case, water removal is crucial for New Orleans homes. SERVPRO professionals understand that even a small amount of water can adversely affect floors, carpets, and walls if not quickly taken out of the house.  

Water Removal Services

For large amounts of water, our team members start with pumps and other extraction devices. Our commercial pumps can remove the majority of the water in a day or two, depending on the size of the home. This initial action stops much of the damage and prevents any further issues from happening.  

Next, technicians use other devices to draw water off floors and out of carpets. For closets and other small areas, they use extraction wands. They can adjust the vacuum rate on these portable devices to quickly remove the water without causing secondary damage to carpet fibers or wood floorboards.  

In living rooms and other large areas, team members use extractors that move slowly under their power while SERVPRO professionals ride on or walk behind to monitor the results and adjust accordingly. If there is a pad underneath, our personnel detach the carpet from the floor, roll it up and remove the soaked foam rubber pad for disposal.  

Water Clean Up

As specialists finish the carpets and floors, other team members examine the walls for damage. Drywall panels are excellent material for interior walls, but they can soak up an incredible amount of water in a short period. Even just an inch or two of flooding can cause panels to crack and crumble. If there are no visible signs yet, they can use a combination of air movers and exhaust fans to force warm air across the surface, pushing out moisture into the air and push it outside the home.  

Since there is often some water behind the walls, team members remove the floor trim and drill several small holes into affected panels behind it. That allows water to drain, and then other specialists insert a hose attached to an air mover to force warm, dry air into the wall cavity to dry the panels and the wall framing.  

At SERVPRO of The New Orleans Westbank, our task is to return every flooded home to its owner in a dry condition and safe to live in once more. It is not a simple or even a quick process in some cases, but we ensure the owner understands everything we do to place their family back into their residence as quickly as possible. If you need us, call (504) 348-7526 today to get started.

Your New Orleans Café Is In The Safe Hands Of Our Experts After Flood Damage

7/16/2021 (Permalink)

SERVPRO vehicle You want a trusted team of experts with the equipment your property needs after a flood incident occurs. Call SERVPRO right away.

Keep Your Customers’ Confidence After Flood Damages Your Café

Enjoying fine dining available at your New Orleans café is much more to the taste of your guests than finding a different restaurant because your kitchen is flooded. Restaurant owners in NOLA who prepare for water damage are ahead of the game when disaster strikes. Avoid joining the nearly 50 percent of businesses that go under when flooding or other damage occurs. Contact us to plan for a problem we both hope never happens.

Flood damage to your New Orleans café can happen during severe weather or after a water supply line break. Please work with us to prepare for a catastrophe. When we collaborate, your priorities are known, and our experts can help you avoid common mistakes that increase your café’s exposure to high water.

Emergency Ready Plan for Flood Damage Restoration

SERVPRO invites commercial customers to develop an Emergency Ready Plan and Profile (ERP) long before floodwaters lap at your doorstep. We send an experienced project manager to inspect and evaluate your business layout and discuss your everyday operations. During the assessment, expect suggestions that help you eliminate vulnerabilities and limit the risks your inventory, equipment, and fixtures face if flooding occurs.

We encourage you to complete a personalized profile on our mobile app to supplement the Emergency Ready Plan we draft after the assessment. Take the opportunity to share information about the vendors and contractors who helped you grow your café into a thriving business. Designate key employees or partners to act on your behalf if you are away or unavailable when flooding strikes. Make sure to designate SERVPRO as your preferred restoration company so we can begin flood mitigation right away.

Develop with us a plan to keep at least a portion of the café open during a flood. Our fast response and your understanding of what our flood damage abatement efforts mean to your daily business activities allow us to support your need to feed the fans of your cooking. When your loyal customers see your partnership with SERVPRO during your troubles, their confidence does not waver, and your tables soon fill again with hungry diners.

Get back in the kitchen fast after flood damage when SERVPRO of The New Orleans Westbank helps devise an ERP for your popular café. One call to (504) 348-7526 refers us to the digital document that turns the tide when floodwaters threaten.

Can SERVPRO Remove Soils During Fire Restoration in New Orleans?

7/10/2021 (Permalink)

Home Fire Illustration Fire can leave your property with many issues. Trust our experts to bring your home back to its original state "Like it never even happened."

SERVPRO Removes Soils from Materials in New Orleans Fire Restoration and Cleanup

Kitchen fires often produce many different types of smoke residues, including organic, acids, and alkaline soils that can be difficult to remove and harm materials they land on. These soils are often confined to the main kitchen area; however, adjacent rooms can be impacted, especially in open concept homes.

SERVPRO provides fire restoration services to New Orleans homeowners. Our highly trained team responds in less than four hours, assesses the home's condition, the amount of damage, and the type of soil created by the fire. We also evaluate the materials contaminated by smoke residues and soils to develop the best solutions for completing cleanup and restoration of your home.

We use various solutions to break the soil's chemical bonds and the materials the residues are on. Combinations of water and soap, enzymes, and bleaching agents to break the chemical bonds remove and dissolve the residue while avoiding permanent damage to your contents. Unfortunately, not all contents can be recovered. Factors such as fire damage, colored materials, and highly porous materials may cause damage beyond recovery.

SERVPRO reviews the fire restoration plan with the homeowner and insurance adjuster before we begin. Our services include:

  • House Fire Clean Up
  • Fire Damage Restoration
  • Smoke Damage and Remediation

Call SERVPRO of The New Orleans Westbank for fire restoration cleanup in New Orleans and surrounding areas. We can help 24/7. Call (504) 348-7526.

Leaks Do Not Stand a Chance Against Our Team of Water Damage Specialists in New Orleans

6/16/2021 (Permalink)

servpro drying equipment With our advanced drying equipment SERVPRO offers excellent water damage mitigation for our New Orleans customers

Water Damage Caused by In-Wall Leaks in New Orleans

It started with a small drip when the seal of a pipe failed. The drip happened every time the water was used, and it slowly destroyed the interior wall causing water damage before it was even noticed. Once the water has seeped through the drywall announcing the problem, there can already be multiple issues happening, from warping wood to mold growth. SERVPRO can work with you to reverse this situation in the most expedient manner possible.

Water Clean Up

As soon as the leak is repaired, SERVPRO can go to work for you cleaning up the water damage in your New Orleans home. Beginning at the source and moving outward, our technicians will carefully inspect the walls and floors because carpet padding can spread water, carpeted areas to determine the scale of the damage from the leak.

Water-stained walls sometimes make the problem look worse than it is. Your SERVPRO technician can ascertain how severe the leak is and quickly devise the fastest course of action to mitigate initial and prevent secondary damage to your home. This can include the removal of objects and possessions affected by water and unsalvageable building materials. Our team can create a customized drying plan that will remove water and handle any residual dampness in the wall area, inhibit the growth of harmful mold and keep your restoration expenses down.

Equipment for Water Damage Restoration

Using air movers is one way our team can effectively dry the room quickly. Correct placement of the air mover in the space is crucial to expediting the removal of residual moisture and drying the walls, floors, and objects as fast as possible.

When you notice a leak, the clock starts ticking to mitigate the consequences on your property. Water damage needs to be addressed quickly. The highly-trained technicians of SERVPRO of The New Orleans Westbank are ready to assist you to stop leaks and reduce the damage caused by water in your home with our state-of-the-art equipment and drying techniques. Call us at (504) 348-7526 to reach our 24-hour service line.

Why Does Mold Remediation of Your New Orleans Business Need SERVPRO Professionals?

6/11/2021 (Permalink)

female holding a mold sign Your New Orleans office and employees are safe from mold with SERVPRO's exceptional remediation service

SERVPRO Technicians Offer Fast and Safe Mold Mitigation of New Orleans Commercial Spaces

The discovery of mold at your place of business needs immediate intervention by SERVPRO professionals. If mold remediation of your New Orleans property is ignored or delayed, it can have disastrous consequences leading to business interruptions and monetary losses. Unmitigated mold can cause severe structural damage and cause health effects to people working on the premises and customers and suppliers.

SERVPRO technicians have years of experience in mold remediation of New Orleans commercial properties. Our technicians understand the biology of mold and adhere to the standards outlined in ANSI/IICRC S520 guidelines for mold mitigation. SERVPRO mold specialists develop a strategy based on the type of mold and the extent of the damage. Different kinds of mold can damage your New Orleans place of business differently. Knowing the common types of fungi that can grow on your property can help you be more vigilant and seek SERVPRO's help before the problem gets out of hand.

Common Types of Molds SERVPRO Remediators Encounter in New Orleans Commercial Structures

Five types of mold commonly affect commercial establishments in New Orleans-

  • Aspergillus- Propagates indoors quite commonly. Known to produce hazardous compounds called mycotoxins that can cause health effects.
  • Cladosporium- Also quite commonly found indoors during attic mold removal, the colonies appear olive green or brown.
  • Ulocladium- Commonly found in damp places such as showers, tubs, dishwashers, or places that have chronically leaking plumbing. SERVPRO techs commonly encounter it during restroom mold removal.
  • Serpula- Generally found on wooden structures. It can thrive in low moisture and destroy wood (dry rot) quickly.
  • Stachybotrys- Also known as black mold, grows in damp places and is associated with poor indoor air quality, though this species is not any more dangerous to your health than others.

Call SERVPRO of The New Orleans Westbank at (504) 348-7526 for safe and effective mold remediation.