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Professional Tips on Restoring Flood Damage in New Orleans

3/25/2020 (Permalink)

outside view of flood damaged ranch house. When flood waters enter your home, call SERVPRO. We are always ready to take your call.

Extricating Flood Damage from a New Orleans Ranch Home 

Louisiana, like other states surrounding the Gulf of Mexico, is subject to a high risk of flooding due to low land elevation, frequent rainfall, and ground floods that can do thousands of dollars in damage to homes. Homeowners must be careful when navigating floodwaters to avoid sickness or injury from debris, waste, pests, and chemicals that might be in floodwaters. On top of that, felled power lines and water-damaged electrical systems can mean that residents must take extra care to avoid wet areas of their homes.  

If your New Orleans single-story home needs flood damage mitigation that can respond quickly, the IICRC-certified crews at SERVPRO have extensive experience in flood damage removal, sanitation, and reconstruction. This comprehensive service seeks to return your home to a clean, safe, preloss condition while minimizing your restoration costs and streamlining your insurance claim filing needs.  

Tips for Planning a Rain Garden 

  • Keep the garden sloped away from nearby structures. The ideal distance is at least 10 feet away from your home, and the location should hold water before it reaches sidewalks, sewers, or roads. 
  • The location should make use of at least one downspout. Two or more downspouts on their own can mitigate as much as 50% of water runoff in a natural disaster.
  • The ideal rain garden sizing depends on your home, but plan for 100 to 300 square feet in an area with soil that drains or can have well-draining soil implemented. 
  • This location should have at least six hours of sunlight exposure per day and should be away from complex tree root systems or plumbing on your property. 

SERVPRO's Reconstruction Services

After flooding has affected your home, you may need a significant amount of reconstruction for your property. SERVPRO restoration technicians handle a wide variety of reconstruction tasks, including installing new carpet and pad, implementing new drywall, and repairing damaged wall joists and subflooring. If repair needs in your home require a specialist to examine them, such as antique restoration or electronics repair, SERVPRO can aid you in finding a licensed professional.  

SERVPRO of The New Orleans Westbank brings emergency-response crews to your home "Like it never even happened." Call (504) 348-7526 for comprehensive mitigation and restoration service. 

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Post-Water Damage in New Orleans Home

3/19/2020 (Permalink)

water damaged home Give us a call anytime that you need us at (504) 348-7526.

Cleaning Products Used Post-Water Damage in New Orleans Homes

Cleaning up after water loss incidents can be a considerable undertaking for homeowners after a disaster in their New Orleans home. Because many of these same property owners have already entrusted their properties to the experience of our SERVPRO team, we can offer this post-water damage cleaning for your property as part of the total restoration package we provide. Using premier cleaning products that each offer different advantages can allow us to choose the ideal approach for restoring your damaged residence.

Choosing the right product to begin water cleanup in New Orleans homes depends on several factors. Scoping the work to get done and continual monitoring of the progress can help to determine the best use of our resources and products to clean and recover your damaged residence. Ultimately, the choice in the most capable cleaning agents comes down to:

    •    Location of the occupants of the residence during the cleaning phase
    •    The severity of residues and potential contaminants
    •    Cleaning action necessary (i.e., the emulsion of soils, neutralizing odors, wiping surfaces clean)

Much like the iodine-based disinfectants that used to be an everyday staple of disaster recovery efforts like flooding, chlorines can offer the same elimination and removal of harmful microorganisms without the threat of staining materials yellow. Chlorine-based cleansers have a harsh odor and can irritate those directly exposed.

Quaternary Compounds
Ammonium-based quaternary compounds are one of the more popular disinfectants that our SERVPRO professionals use because they have a naturally pleasant odor and can get used as a foundational tool to neutralize lingering scents after the disaster.

When relocation is not happening in any capacity after a water loss incident, botanicals can be a very non-offensive approach to cleaning and restoring the affected areas.

Using the criteria listed, we can choose among several categories of cleansers to find the best product for the restoration required. No matter what your home needs, our SERVPRO of The New Orleans Westbank team can help. Give us a call anytime that you need us at (504) 348-7526.

For more about New Orleans click here.

Commercial Water Cleanup in Your New Orleans Gift Shop

3/16/2020 (Permalink)

"Gift shop" Call SERVPRO for your water cleanup needs. We will have you back to business as usual in no time.

SERVPRO Can Help You Get Your Shop Back in Order After Water Damage Occurs

Anyone in New Orleans is accustomed to flooding and the high humidity environment that can make an impact on your possessions, or merchandise. As a business owner, you need to protect your investment and make sure that your business keeps running as smoothly as possible, and your merchandise does not get ruined.

Commercial water cleanup in New Orleans can be challenging if you want to keep operating during regular business hours. SERVPRO technicians use techniques and specific procedures for a business that allows it to remain operational during cleanup. They also have an emergency response team that is available to take calls 24 hours a day, every day of the week, understanding the importance of getting help right when you need it. 

After you discover a water leak in your wall, you first turn the pipe off to stop the leak, then you must move your merchandise away from the impacted area. Although you have insurance for your business, it is still a hassle to try to recoup the losses if there is damage to the items you are selling. With this in mind, you can relocate your items to a different part of the store, or a higher area. 

One of the most crucial restoration components after water damage is to dry the impacted area adequately. This may not be very easy while your shop is operating. However, SERVPRO restoration specialists use their skills to make sure your customers barely notice the restoration taking place right in front of them. Technicians use dehumidifiers to pull the cold, damp moisture out of the air, exhausting back out warm, dry air. Air movers push this warm, dry air across the surface level in your shop and can be strategically placed so that they have a very low-profile and hardly ever noticed. 

Throughout the cleanup, drying, and restoration process, it is crucial to keep your shop well ventilated, and the HVAC system running, particularly in the summer, to keep the air circulating. Not only does this aid in drying out the moisture in the air and materials, but it also ensures that no musty odors develop. 

Contact SERVPRO of The New Orleans Westbank at (504) 348-7526. We make it, "Like it never even happened."

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Commercial Fire Damage In Your New Orleans Property

2/24/2020 (Permalink)

grocery store after damage When your business suffers a disaster, you can call (504) 348-7526 for fast-acting service.

Removing Commercial Fire Damage from a New Orleans Grocer

Fire damage in any business is distressing for a variety of reasons, particularly in a retail setting. Not only are there plenty of structural components that need cleanup and potential replacement, but inventory, which is often made of flammable packaging or contents, can spread fires even faster. The losses incurred can be overwhelming for business owners without some help from reliable, fast-working professionals.

If your New Orleans grocery store needs commercial fire damage cleanup that can come when you need it, SERVPRO is a phone call away from providing precisely that. SERVPRO restoration technicians receive a thorough education in fire damage mitigation and restoration techniques to minimize losses while preserving safety and cleanliness that is compliant with local, state, and federal business regulations. SERVPRO can also aid you in the claims filing process by taking a comprehensive inventory of damages with electronic records.

Factors That Determine Commercial Fire Premiums
    •    Building materials. The construction of your building and its current condition all influence your premium. Newer facilities and recent upgrades to HVAC and electrical components can also lower the cost of insuring your business.
    •    Inherent risk. The reason people come into your business can also affect your costs. Restaurants are well-known for having higher risks, while small niche retailers typically have a low risk of fire hazards.
    •    Protection measures. Fire alarms, sprinkler systems, fireproofing measures and having a fire hydrant or station nearby can lower your premiums.
    •    Proximity to risk. Criminal activity in the area, as well as the frequency of accidents and natural disasters, all have a bearing on your premium. Think about your location, especially if you are near businesses with higher fire risks, such as an oil refinery.

How SERVPRO Restores Your Business
Electrical fires are a frequent cause of grocery store fires, which can lead to the proliferation of odors and soot on surfaces. While inventory in the affected area may need to be removed, in many cases, the structure can be salvaged.

Technicians work from ceiling to floor, starting with dry cleaning measures and the removal of loose, dry soot deposits. Alkaline or acid cleaners may be used to address more substantial damage depending on the extent. Blast media, like ground corn cobs or soda ash, can address heavy charring on surfaces that respond little to other cleaning methods.

SERVPRO of The New Orleans Westbank can leave your facilities looking “Like it never even happened.” When your business suffers a disaster, you can call (504) 348-7526 for fast-acting service.

For more about New Orleans click here.

Why We Are The Best Choice In New Orleans After A Water Loss

2/17/2020 (Permalink)

Our tenting technique being used to port away moisture Our technicians set up a specialized drying method known as “tenting” where plastic is used to capture the moisture.

Returning your New Orleans Home to Sanitary Conditions after Water Damage

Water Damage New Orleans

Returning to your home after a holiday away to find water in the property can be a traumatic experience. Among the most severe restoration cases, we deal with are those with contaminated water. Contamination can occur even when the original supply of water into the property is a clean one, such as a split pipe. The reason contamination occurs is because all types of water contain microbes, which are living organisms that can degrade water quality commonly referred to as stagnation. A large body of clean water, contamination category one, can degrade into category two or three in as little as seventy-two hours without care and attention.

We recommend that homeowners enlist professional water damage restoration services here in New Orleans when dealing with contamination in water. A category two contamination site requires demolition and removal of many items in the home to return it to a sanitary condition. Flooring, for example, requires the removal of carpet pads as well as the temporary removal of carpets themselves for cleaning in category two water damage emergencies. In category three water emergencies, the carpet itself must be replaced by SERVPRO technicians.

Other smaller areas of your home may require controlled demolitions. SERVPRO technicians can remove baseboards as well as the trim surrounding doors and windows. We may also need to assess drywall, which might be possible to salvage in some category two cases. One advantage of removing drywall is that it allows our technicians to expose materials that may otherwise be hidden by stairs, flooring, or wall bases.

Exposing materials inside walls can often lead to restoration rather than replace. By removing the physical barrier from the wall, cavities can often be dried out using equipment such as air-movers or dehumidification. Sometimes exposure to natural air currents can be beneficial in dissipating unpleasant odors as well as thoroughly drying insulation or other materials that have become wet. These steps can be an essential part of mitigating against secondary harm, such as malodor and mold growth.

Water degradation can make your home an unsafe environment. To return it to a sanitary condition, contact SERVPRO of The New Orleans Westbank at (504) 348-7526.

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Must Have Resources for Fire Damage Remediation in New Orleans

2/16/2020 (Permalink)

smoke coming out of window Regardless of the room, fire damage can affect many parts of your home. Contact SERVPRO today for efficient fire damage remediation services.

Cleaning up Fire Damage in Your New Orleans Home

Even the smallest of kitchen fires can cause long-lasting smoke odors and residue if not cleaned right away using the proper equipment and procedures. In older homes with many nooks and crannies in neighborhoods like the Garden District or Gentilly, it may be even more challenging to deal with the lasting impact of a kitchen fire.

If you experience fire damage in New Orleans, you may require professional assistance to restore your home to its preloss condition. It is not always as simple as wiping down the walls and washing all the clothes in your closet. 

After ensuring the structure of your home is safe through inspection and boarding up walls if necessary, although unlikely in a small kitchen fire, SERVPRO restoration specialists assess the materials within your home to determine the appropriate cleaning methods. They also remove any contents such as upholstered furniture or clothing requiring deodorization and cleaning. 

Smoke residue can cause unexpected damage such as corroding finished surfaces, fiberglass, or Formica countertops if left unattended for too long. Any metal surfaces containing iron such as chrome trim, faucets or hardware, should be wiped off as quickly as possible to slow down any corroding that may occur. In addition to pre-cleaning by wiping the smoke residue off, coating it with lubricant may further protect the surface. 

Then, for surface cleaning, SERVPRO restorers may use detergent cleaners such as Wall and All Surface Cleaner (#351) for painted and washable surfaces. Heavy-duty alkaline solutions containing ammonia such as Industrial Cleaner (#357) are great for removing heavy grease and hard-to-remove soil most likely found at the source of the kitchen fire, for example under the range hood. It's important to note that you should not use this type of heavy-duty cleaner on any metal, enamel paint, or highly polished surfaces as the ammonia content may cause irreversible damage. 

Additional types of cleaners after a fire include liquid creme cleaners such as Stain Scrub (#110)  used to clean, polish, and deodorize hard surfaces, and strong acid cleaners such as Stone and Porcelain Cleaner (#355) to remove soot and smoke from stone and brick. It is essential to understand which of these chemical cleaning agents may react with each other before use. For example, acid cleaners should not come too close to cleaners containing bleach because a toxic chlorine gas could release, causing harm if inhaled. 

For prompt assistance cleaning your home and restoring it to preloss condition, contact SERVPRO of The New Orleans Westbank at (504) 348-7526. We're Faster To Any Size Disaster.

Click here for more information about New Orleans.

How to Guide: Water Damage Remediation Essentials for Beginners in New Orleans

2/16/2020 (Permalink)

water leaking from a ceiling Responding quickly to water damage in your home can produce great results. Don't delay, contact SERVPRO right away.

Clear Understanding of Cleaning Agents That Helps Resolve Water Damage Incidents In New Orleans 

When water damage affects property, various challenges emerge, the main one being soiling of materials in the areas affected by the incident. The soiling can happen immediately the water spill occurs, or later as people interact with the wet areas, especially by walking around or moving items.

When cleaning areas affected by a water damage incident in New Orleans homes, the goal is to remove soils efficiently and fast, as well as to prevent immediate re-soiling. The use of detergents helps achieve these goals. However, detergents differ in many ways, so there is a need to choose the right one to get the desired results. Our SERVPRO technicians receive in-depth training on how soap and detergents work, so we are better placed to make choices to match the conditions at your loss site.

Regular soaps are made from a process that creates a reaction between animal fats, an alkali, and water, producing a hydrocarbon chain that dissolves other hydrocarbons such as grease and oil. However, some drawbacks can develop from a poorly managed cleaning process. For instance, if not rinsed properly, soap leaves a greasy residue that leads to faster re-soiling of cleaned areas. Our SERVPRO technicians spare no effort when rinsing areas cleaned with soap to minimize the chances of re-soiling.

When cleaning an area, factors such as the presence of mineral ions like magnesium or calcium in water can limit the effectiveness of the process. The ions combine with the cleaning agent forming scum, which stops the cleaning action. Our SERVPRO technicians overcome this challenge easily by using synthetic detergents, which have varied electrostatic states that limit the chances of scum formation. Alternatively, we also use water softeners, which limit the action of mineral ions in water, thus improving the cleaning process.

Cleaning is a crucial part of resolving water damage incidents. Call SERVPRO of The New Orleans Westbank at (504) 348-7526 to help. We're Faster To Any Size Disaster.

Click here to learn more about New Orleans.

Where Did the Water Leak in Your New Orleans Home Originate?

2/11/2020 (Permalink)

Flooring removed from water damaged bathroom A slow leaking pipe behind the wall caused water damage to this bathroom. We have the equipment to locate the source of the leak and dry your home.

New Orleans Property Needs Water Extraction from Mystery Source 

Water damage in a home is not always easy to pinpoint the origin point. The downside is that the situation continues to get worse until the source gets stopped.  

When a New Orleans home needed water extraction, the homeowner was unable to tell the SERVPRO techs where the water soaking the wall and carpet originated. The techs used their moisture detection equipment and determined the water came from a leaking shower pan in an upstairs bathroom that was running behind wallpaper and collecting in the carpet.  


The certified technicians have extensive training in diagnosing and rehabilitating properties and contents from all types of water damage using the teachings of The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), widely considered the gold standard for the restoration industry.  

Two Floors of Damage

Because the water loss encompassed two floors. The technicians performed extraction above and below. The homeowner brought in a plumber to repair the shower pan, which required removal. With it lifted out, the technicians set up drying equipment to ensure the area dried before the reinstallation of a new pan.  

Controlled Demolition is Part of Restoration

The sheetrock behind the wallpapered wall downstairs required removal along with the insulation as it was too damaged for restoration. SERVPRO technicians carefully scoped the carpet to determine the scale of the water loss and cut away the water-damaged carpet and padding for disposal as they found mold under the padding.  

Cleaning and Mold Treatment

Once the areas dried, SERVPRO techs used their professional-quality cleaners to leave the affected surfaces sanitized. The application of an antimicrobial sealant around the shower pan area, the opened wall cavity, and where the techs removed the carpet inhibited the return and growth of mold colonies before the homeowner had the repairs made.  

SERVPRO of The New Orleans Westbank at (504) 348-7526 is available 24/7 to handle water extraction in your home. With their equipment and expertise, they restore your property to its preloss condition, "Like it never even happened." 

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Repairing Water Damage in a New Orleans Home

2/10/2020 (Permalink)

Leaking Pipe Our SERVPRO teams are always available. Call us any time for service at (504) 348-7526.

Thorough Water Damage Restoration in Your New Orleans Home Can Prevent Further Damage

As many homeowners are aware, water damage can strike anywhere at any time. All it takes is a single 1/8" pipe leak to pour hundreds of gallons of water a day into your home. Worse still, this damage can even affect water-resistant materials like fiberglass insulation by reducing their effectiveness through long-term moisture exposure.

If your New Orleans residence has suffered water damage, certified SERVPRO technicians are ready to come to your home and mitigate disaster at a moment's notice. This experienced team has handled everything from appliance failures and pipe leaks to storm damage and flooding that has affected homes all across the community. SERVPRO is dedicated to restoring homes when feasible and working closely with homeowners and insurance adjusters to return homes to their preloss conditions. Many insurers have us at the top of their lists as preferred vendors.

SERVPRO's Dedication to Education

SERVPRO provides a wide variety of options for continual education on top of mandatory training and certification programs for staff, technicians, and franchise owners. E-learning modules are designed to be self-paced and comprehensive so that teams can expand their disaster mitigation knowledge more effectively. On top of that, real estate and insurance professionals can benefit from SERVPRO's credit and non-credit courses and seminars on disaster mitigation. By offering CE Continuing Education courses, we take pride in improving the experiences of our local communities.

How SERVPRO Removes Water Damage

If an exterior wall in your home suffered water damage, technicians could get straight to work on evaluating the extent of the damage with moisture assessment and measurement tools like infrared cameras and hygrometers. Once a plan of action is established, these experts can drill holes or make small cutouts to facilitate ventilation. Depending on the placement of the pipe leak, holes may need to be drilled in the ceiling, or ventilation may need to be implemented in the flooring to address saturated subfloors. 

Materials like water affected insulation can be removed with specialized vacuums and dried separately from the structure. Fiberglass can often be restored with careful drying and cleanup, but organic insulation solutions like cellulose and cotton may require disposal due to mold or other contaminants. The economic feasibility of restoring or replacing is of prime consideration.

SERVPRO of New Orleans Westbank wants to keep your home looking, "Like it never even happened." When a spill or a disaster strikes your home, call (504) 348-7526 today.

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The Single Best Strategy to Use for New Orleans Water Damage Revealed

12/29/2019 (Permalink)

woman on couch phoning for water damage help Don’t delay, call SERVPRO for effective water extraction and water damage remediation help right away.

Determining Total Loss After Water Damage in New Orleans Homes

The way homeowners view a damage site and how our restoration professionals do is very different for every New Orleans home. In many situations, these property owners consider their structures to be total losses after widespread water loss scenarios, but this usually is not the case. With the right response from qualified restoration specialists like our SERVPRO team. Determining the extent of actual loss versus restorable conditions falls to the experience and training of our crew chief and production manager. 

Inspections and assessments can occur before water extraction in New Orleans homes following substantial water damage, but the data is incomplete. Plumbing breaks and appliance failures can leave several inches of standing water that can begin to saturate exposed materials and contents on contact. Reducing the spread and severity of these conditions involves fast and effective extraction approaches, primarily relying on top-tier equipment like our submersible pumps or self-priming trash pumps. 

It is challenging to determine how extensive and costly damages can be to a residence without removing this standing water so that the effects can get cataloged. With SERVPRO DryBook software, we can take atmospheric and surface moisture readings across the entire affected area to monitor progress as drying strategies begin. During this assessment of moisture content and migration, we can catalog belongings, materials, and structural elements that have become irreparably damaged in the water loss event. 

Both our SERVPRO management and our field technicians have to make hundreds of drying decisions for individual items. We can use these determinations to compile an estimation and loss record for insurance purposes. Our team seeks to restore before replacing, so there are many instances in which our efforts with industry-leading equipment and products can bring your belongings or home to preloss condition more cost-efficiently than expected. 

Scoping a job is much more than determining the resources necessary to return a residence to its original state. Our SERVPRO of The New Orleans Westbank team can identify total loss and catalog damages to approach the recovery of your home in the fastest and cheapest manner possible. No matter how our team can help, give us a call today at (504) 348-7526.

Click here for more information about New Orleans.